Advertising Disclosure
Call Center Headset Comparison - July 2025
| 1 Best Choice  9.9Exceptional | 2 Best Value  9.7Exceptional | 3  9.6Exceptional | 4  9.5Excellent | 5  9.4Excellent |
| View DealOn Amazon | View DealOn Amazon | View DealOn Amazon | View DealOn Amazon | View DealOn Amazon |
ModelJIAMQISHI USB Headset with Mic for PC, On-Ear Computer Laptop Headphones with Noise Cancelling Microphone in-line Control for Home Office Online Class Skype Zoom (USB+3.5mm, Black) | Model Plantronics - Blackwire 3220 - Wired Dual-Ear (Stereo) Headset with Boom Mic - USB-A to connect to your PC and/or Mac | Model LEVN Wireless Headset 5.2 for Call Center, Bluetooth Headphones with Mic for Work(Noise Cancelling), 65 Hours Woktime & Mute Button,Wireless Headset for Work from Home/Office/PC/Computer/Laptop(Black) | Model (Upgraded Version) Wireless Headset, Bluetooth Headset with Noise Cancelling Microphone, Best Headphones with Mic Mute & USB Dongle for PC/Computer/Laptop/Cell Phones/Remote Work/Call Center | Model NUBWO HW02 USB Headset with Microphone Noise Cancelling &in-line Control, Ultra Comfort Computer Headset for Laptop pc, On-Ear Wired Office Call Center Headset for Boom Skype Webinars（Black） |
BrandJIAMQISHI | Brand Poly | Brand LEVN | Brand Soothielec | Brand NUBWO |
Reviews | Reviews | Reviews | Reviews  | Reviews |
Features | ||||
Audio quality 9.6 | Audio quality 9.1 | Audio quality 8.9 | Audio quality 8.6 | Audio quality 7.7 |
Noise reduction 9.4 | Noise reduction 9.1 | Noise reduction 8.9 | Noise reduction 8.6 | Noise reduction 7.4 |
Worth the money 9.9 | Worth the money 8.6 | Worth the money 8.6 | Worth the money 8.4 | Worth the money 8.4 |
Comfort 9.9 | Comfort 8.9 | Comfort 8.6 | Comfort 8.6 | Comfort 8.4 |
Tech Specs | ||||
item weight9.3 ounces | item weight 0.035 ounces | item weight 14 ounces | item weight 1.5 pounds | item weight 1.7 ounces |
age range descriptionAdult | age range description Adult | age range description unisex | age range description Generic | age range description Adult |
included componentsCable | included components Headset, Carrying Case | included components CD | included components USB-C Charging Cable, User Manual, Bluetooth Headset, Charging Stand, USB Dongle | included components Cable, User Manual, headset, storage bag, detachable surround sound unit |
control typecontrol | control type Call Control | control type Button Control | control type Touch Control | control type control |
customer reviews4.3 4.3 out of 5 stars 4, 459 ratings 4.3 out of 5 stars | customer reviews 4.3 4.3 out of 5 stars 2, 818 ratings 4.3 out of 5 stars | customer reviews 5.0 5.0 out of 5 stars 38 ratings 5.0 out of 5 stars | customer reviews 4.6 4.6 out of 5 stars 1, 360 ratings 4.6 out of 5 stars | customer reviews 4.3 4.3 out of 5 stars 1, 516 ratings 4.3 out of 5 stars |
styleUSB+3.5mm | style 2018 Version USB-A Only | style Classic | style Modern | style Classic |
headphones jack3.5 mm Jack | headphones jack USB | headphones jack USB C | headphones jack 3.5 mm Jack for listening USB C jack for charging | headphones jack 3.5 mm Jack USB |
specific uses for productGaming, Music, Calling | specific uses for product - | specific uses for product Working, Travel, Business | specific uses for product Office, Work from Home, Business | specific uses for product Gaming |
noise controlActive Noise Cancellation | noise control Active Noise Cancellation | noise control - | noise control Sound Isolation | noise control Active Noise Cancellation |
number of items1 | number of items 1 | number of items - | number of items 1 | number of items 1 |
materialLeather, Memory Foam, Metal | material Metal | material Stainless Steel, Leather, Plastic | material Plastic | material - |
cable featureRetractable | cable feature - | cable feature Detachable | cable feature Without Cable | cable feature Retractable |
unit count1 Count | unit count 1.0 Count | unit count - | unit count 1 None | unit count 1 Count |
ear placementOver Ear | ear placement Over Ear | ear placement - | ear placement On Ear | ear placement On Ear |
recommended uses for product- | recommended uses for product Calling | recommended uses for product online classes, Call Center Agents, Calling, home offices, mobile office, noisy coffee shops, Exercising, Remote Workers | recommended uses for product Listening, Calling, Recording | recommended uses for product Calling, Gaming |
special featureNoise Cancellation, Microphone Included | special feature Microphone Included, Noise Cancellation, Foldable, Adjustable Headband, Durable, Lightweight, Portable | special feature - | special feature Adjustable Headband, Noise Cancellation, Rechargeable Battery, Microphone Feature, Multipoint Pairing | special feature - |
themeVideo Game | theme Music | theme - | theme Office, Call center, Work from home | theme - |
compatible devices- | compatible devices PC, Mac | compatible devices Laptops, Desktops, Telephones | compatible devices Cell phones and PC | compatible devices - |
wireless communication technology- | wireless communication technology 1 | wireless communication technology Bluetooth | wireless communication technology Bluetooth | wireless communication technology - |
batteries- | batteries 1 AA batteries required. | batteries 1 AAA batteries required. included | batteries 1 Lithium Polymer batteries required. included | batteries - |
product dimensions- | product dimensions - | product dimensions 10 x 8.7 x 8 inches | product dimensions 8 x 4 x 11 inches | product dimensions 275.59 x 3.15 x 7.87 inches |
control method- | control method - | control method Touch | control method Touch | control method Remote, Touch |
Review | Review | Review - | Review - | Review |
Available On | Available On  | Available On | Available On | Available On |
Our Top 3 Picks
Here are the top 3 recommended products with more information to help you find the right product for you
9.9
1JIAMQISHI10% OffJIAMQISHI USB Headset with Mic for PC, On-Ear Computer Laptop Headphones with Noise Cancelling Microphone in-line Control for Home Office Online Class Skype Zoom (USB+3.5mm, Black)
9.9 worth the money9.9 Comfort9.6 audio qualityWhy we love it
Excellent noise cancellation for clear communication.
Comfortable for long hours of use.
Versatile connectivity options with USB and 3.5mm.
-
9.7
2Poly28% Off
Plantronics - Blackwire 3220 - Wired Dual-Ear (Stereo) Headset with Boom Mic - USB-A to connect to your PC and/or Mac
9.1 audio quality9.1 Noise reduction8.9 ComfortWhy we love it
The Microphone Headset is simple to use and manage calls with a USB A type connection
The headset is perfect for users transitioning to a PC for telephony, webinars, conference calls, and other applications
The audio performance is clear, natural and rich, with wideband audio, a noise canceling microphone, and enhanced digital signal processing DSP
-
9.6
3LEVN11% Off
LEVN Wireless Headset 5.2 for Call Center, Bluetooth Headphones with Mic for Work(Noise Cancelling), 65 Hours Woktime & Mute Button,Wireless Headset for Work from Home/Office/PC/Computer/Laptop(Black)
8.9 audio quality8.9 Noise reduction8.6 worth the moneyWhy we love it
Long-lasting 65-hour battery life.
Effective AI noise cancellation.
Easy Bluetooth and USB dongle connectivity.
Call Center Headset Buyer's Guide
Written by Jim WilliamsIntroduction to Call Center Headsets
Call center headsets are essential for anyone who works in a call center. They provide comfort and ease of use, while allowing the user to communicate clearly with their customers. Headsets come in a variety of styles, from lightweight models to heavy-duty models designed for long hours of use. When selecting a headset, it’s important to consider the features, comfort level, and price. This guide will offer an overview of different types of call center headsets, their features, and how to choose the right headset for your needs.
Features to Look for in a Call Center Headset
When selecting a call center headset, there are several features to consider. First, you’ll want to look for a headset that is comfortable and lightweight. Headsets that are too heavy or bulky can be uncomfortable to wear for long periods of time. Additionally, look for headsets that have noise-canceling features such as noise-canceling circuitry or active noise cancellation. This will help reduce background noise, making it easier to hear and understand your customers. Other features to look for are a mute button, adjustable volume, and a mute indicator. Finally, some headsets offer a wireless connection, which is an added convenience.
Types of Call Center Headsets
There are several types of call center headsets available on the market. Monaural headsets are lightweight and have a single earpiece, making them ideal for those who don’t need to use both ears. Binaural headsets, on the other hand, have two earpieces, allowing the user to use both ears. Additionally, over-the-head headsets are designed to fit securely over the head and provide a comfortable fit. For those who don’t like the feel of a headset, they can opt for a neckband or earpiece headset, which offers a more discreet option.
Noise-Canceling Technology
Noise-canceling technology is an important feature to look for in a call center headset. This technology works by reducing background noise, making it easier to hear and understand customers. This is especially helpful in noisy environments, such as call centers. Look for headsets that offer active noise cancellation, which is a more advanced form of noise-canceling technology. This technology works by creating an “anti-noise” signal that blocks out background noise.
Durability and Comfort
When selecting a call center headset, it’s important to consider both durability and comfort. Headsets that are too heavy or bulky can be uncomfortable to wear for long periods of time. Additionally, look for headsets that are made of durable materials, such as metal or plastic, as these are more likely to last longer. Additionally, some headsets offer adjustable earpieces, allowing you to customize the fit for maximum comfort.
Price
When selecting a call center headset, it’s important to consider your budget. Headsets can range in price from inexpensive models to high-end models. Inexpensive models may lack some of the features of more expensive models, so it’s important to consider your needs and budget when selecting a headset. Additionally, some companies offer discounted prices for bulk orders, so it’s worth checking to see if you can save money by buying multiple headsets at once.
Our ranking system
At BestChoice.com, our team curates a selection of top products from a vast array available online, using a sophisticated ranking system based on carefully defined criteria.While traditional hands-on testing has its merits, our use of AI technology offers distinct advantages. AI allows us to process and analyze vast amounts of data from multiple sources, providing a comprehensive view that goes beyond what manual testing can achieve. This approach enables us to deliver insights that are aligned with current trends and consumer preferences, ensuring our reviews are both relevant and up-to-date.
Features
Our AI-driven analysis examines key attributes, capabilities, and other critical factors tailored to each product category. This method allows us to assess effectiveness from various perspectives, ensuring a well-rounded evaluation.
Consumer Reviews
We aggregate and evaluate consumer feedback from across the internet, giving weight to ratings and reviews that reflect the most reliable insights. AI enhances this process by filtering and prioritizing data, offering a balanced view without the need for direct personal endorsements.
Popularity
Our system also considers the popularity of products, analyzing factors such as market presence, reputation, and user satisfaction. By leveraging AI, we capture a comprehensive picture of a product's standing in the market, which may not always be evident through traditional testing.
Value for money
AI allows us to compare products based on attributes like price, specifications, and user feedback, helping to determine their value for money. This data-driven approach offers an efficient and reliable way to assess how products stack up against one another in terms of cost-effectiveness.
